Refund and Returns Policy

Returns: We accept all items for a full refund within 30 days of purchase as long as the item is unopened and in its original condition.

We are not responsible for the shipping costs of returning unwanted items. For your protection we would recommend the order is sent back on recorded / trackable service. Once the item has been received we will either process a full refund or send an alternative product you have requested. 

To process a return please contact us via the contact page providing us with the following information;

Order Number:

Product to be Returned:

Reason for Returning:

Refund or Alternative Product to be Sent:

 

Faulty Items: If you have received a faulty item please contact us via the contact page providing the following information;

Order Number:

Product to be Returned:

Description of Faulty:

Refund or Replacement to be Sent

We will then arrange collection of the faulty item and once received we can either process a full refund or send a replacement

 

Search our store